Privacy Policy

1. Introduction

GeneralResourceZone ("we," "our," or "us") is dedicated to preserving your privacy. This Privacy Policy outlines the methods we employ to collect, handle, disclose, and protect your data when you access our website generalresourcezone.top or utilize our yacht charter services.

By availing of our services, you are giving your assent to the protocol outlined in this policy. This document conforms with the prevailing privacy regulations, which include the Personal Information Protection and Electronic Documents Act (PIPEDA) and other pertinent Canadian privacy laws.

2. Information We Collect

2.1 Personal Information

We gather personal information that you deliberately offer when you:

• Reserve a yacht charter
• Reach out to us via our website or telephone
• Sign up for our newsletter
• Complete forms on our website
• Engage in surveys or promotional events

Such information may encompass:

• Your name and contact details (email, phone number, residence)
• Billing details (handled securely by third-party services)
• Specifics of your charter preferences and requirements
• Emergency contact data
• Food preferences or health-related info (if disclosed)

2.2 Automatically Collected Information

Automatic collection of certain data about your device and browsing habits occurs when you access our website:

• IP address and geographical details
• Type and version of your browser
• Web pages visited and duration of visit on our site
• Source websites
• Device specifics (model, screen dimensions, etc.)

2.3 Cookies and Tracking Technologies

We utilize cookies and analogous tracking mechanisms to augment your experience on our website. These tools facilitate us to:

• Retain your selected preferences
• Assess website utility and performance
• Dispense customized content
• Refine our offerings

You possess the ability to manage cookie preferences through the settings in your browser or our cookie consent module.

3. How We Use Your Information

The information we collect is employed for the subsequent motives:

• Service Provision: To render yacht charter services, manage reservations, and interact with you regarding your bookings
• Support for Customers: To address your queries and deliver support
• Transaction Processing: For handling payments and managing invoices
• Safety and Protection: To ensure the integrity of our operations and shield against deception
• Promotion: To forward promotional materials and updates (subject to your agreement)
• Optimization of Website: To analyze browsing behavior and enhance the functionality of our website
• Legal Adherence: To abide by laws and regulatory demands

4. Disclosure and Sharing of Information

We never sell, exchange, or lease your personal data to outside parties. We might share your data under these circumstances:

4.1 Providers of Services

We may divulge information with reliable third-party entities that support us in various domains such as payment processing; website support and maintenance; email marketing; analytics and performance evaluation; customer assistance.

4.2 Legal Imperatives

We may need to disclose your details if mandated by legal directives or to comply with legal proceedings, judicial orders, situations of urgency, or scrutiny of possible fraudulent or illegal actions.

4.3 Business Reorganizations

Your data might be transferred as an asset during mergers, acquisitions, or asset sales of our business.

5. Data Security

We establish suitable technical and administrative measures to secure your personal data against unauthorized entry, modification, disclosure, or annihilation. These protocols include utilizing encryption, secured servers, controlled access, consistent evaluations, and instructing our staff.

Nonetheless, no method of digital transmission or data storage is impervious to breach. We cannot assert absolute certainty in safeguarding your data.

6. Retention of Data

Your personal data is kept only as needed to realize the purposes for which it was collected or as legally obligatory. Typical retention periods are:

• Charter reservations: 7 years (for tax/legal purposes)
• Outreach Materials: until you opt-out or request deletion
• Web Analysis: 26 months
• Client Support: 3 years post last communication

7. User Rights and Preferences

Your rights include accessing, amending, eliminating (as per legal constraints), porting data, opting out of marketing, and managing cookies. Contact us via the details provided below to exercise these rights.

8. Services by Third Parties

8.1 Google Analytics

We leverage Google Analytics for insight into website usage. You may abstain from participation using the Google Analytics Opt-out Browser Add-on.

8.2 Platforms for Social Media

Hyperlinks on our website may lead to social platforms which are governed by their respective privacy policies.

8.3 Payment Processors

Payment transactions are conducted securely by third-party processors that adhere to PCI DSS guidelines.

9. Transfer of Data Internationally

We may transfer and process your data in nations different from France, and we ensure appropriate protections are in place according to global privacy regulations.

10. Privacy of Minors

Our offerings are not designed for individuals below the age of 13, and we do not wittingly accumulate their information. If you reckon a minor has submitted their information, make it known to us instantly.

11. Revisions to This Privacy Policy

Periodic updates to this Privacy Policy may occur to reflect alterations in our practices or legal stipulations. Notice of revisions will be provided via posting the updated policy, notifying registered users via email, or showing a notification on our site. Continuing to use our services post-update signifies acceptance of the changes.

12. Contact Details

For inquiries concerning this Privacy Policy or our data handling practices, please reach us:

13. Adherence to Google Ads Consent Policy for Users

We comply with the consent policies for users of Google Ads. Your preferences for cookies/tracking can be adjusted at any time via our settings for cookies.